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Complimentary Letter to Employee on Handling of Difficulty
S A M P L E
[Date]
[Addressee]
Dear [Name]:
Several of your associates in your department have
informed me of the incident that occurred [date] with
[name of person and/or company]. They have all
agreed that [describe the incident with the associate].
They also all agreed that you remained professional the
entire time, attempting to solve the problem. I compliment
you on your self-control, and in handling the situation in
such an exemplary manner. I have placed a call to
[name of person and/or owner of company] and fully
anticipate your receiving an apology from them.
Yours very truly,
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