[Date]

[Addressee]

Dear [Name]:

Thank you for your recent order from [name of firm]. 
 We are unable to send you the merchandise due to the 
fact that your [specify] credit card has expired. If you still 
want [specify item], please forward your check or other 
acceptable form of payment and we will be happy to send 
it immediately. Thank you. 

Yours very truly,

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