[Date]

[Addressee]

Dear [Name]:

This to acknowledge the receipt of your check for your 
pending order. Thank you very much. 

Unfortunately, this check is not drawn in accordance with 
our contractual terms for payment.  Therefore, we are 
returning it to you. 

Would you please authorize the issuance of a replacement 
check in accordance with the provisions for payment? 

We are most anxious to deliver your [specify product] and 
will be looking forward to hearing from you in the near 
future. 

Very truly yours,

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