[Date]

[Addressee]

Dear [Name]:

Contained herein is the [identify product], purchased on 
[date], which is still under warranty. Enclosed is a copy of 
the bill of sale for this purchase. 

The problem that I am experiencing is as follows: [specify] 

I would be most appreciative if you would either make the 
necessary repairs or send me a replacement. 

Thank you for your prompt attention. 

Very truly yours,

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