[Date]

[Addressee]

Dear [Name]:

The repairs to your [product] have been completed and you 
should be receiving your [product] within the next few days. 

We would like to recommend that you [recommendation] to 
ensure the long life of this product. By following this simple 
procedure, you will eliminate the chance of this problem 
happening again. 

We would like to take this opportunity to thank you for 
choosing our product. We will look forward to being able to 
be of service to you in the future and hope that you will keep 
our company in mind when you are selecting a new 
[product]. 

Thank you again for your patronage. 
 
Very truly yours,

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