[Date]

[Addressee]

Dear [Name]:

Thank you for your recent correspondence regarding your
account number [#].  We were able to track down
the error and have credited your account accordingly.  A
report to this effect has also been sent to our credit
reporting company.

As of this date, your account balance is $  .
You are a valued customer and we apologize for any
inconvenience this mix-up may have caused.  If we may be
of further assistance please contact this office at your
convenience.

Yours very truly,

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