Triple Your Ability To Make Friends And Influence People

HOW TO BE A GREAT COMMUNICATOR—PART 1

Dear Reader:

BIG MISTAKE: assuming that others communicate the same as you.

Many an important project has been derailed because of poor communication. All people do not communicate alike. Recognize that about two thirds of the people with whom you interact have a behavioral style different from yours. To be effective with these two thirds, you must learn to recognize and adapt your behavior to theirs.

You will then have powerful tools for:

1. Gaining Commitment and Cooperation

2. Resolving and Preventing Conflict

3. Building Effective Teams

4. Providing Awesome Customer Service

5. Gaining Influence

~Stan --------------------------------------------------------

HOW TO BE A GREAT COMMUNICATOR—PART 1. To be a great communicator you must first:

1. Understand your own communication style.

2. Recognize other's communication style.

3. Purposely adopt strategies for more effective communication.

To easily understand behavior—observe whether a person is:

1. Introverted or extroverted

2. Task oriented or people oriented

This gives you four communication styles:

1. Extroverted and task oriented

2. Extroverted and people oriented

3. Introverted and task oriented

4. Introverted and people oriented

To become a great communicator begin by observing yourself

1. Are you more introverted or extroverted. When challenged by a situation, do you hang back to see what develops and try to figure out the best way to handle the situation, or do you immediately step forward to meet the challenge. Note that neither approach is superior. They both have their advantages.

2. Are you task oriented or people oriented—more focused on getting the job done even at the expense of people, or is your first concern the reaction of the people involved?

3. Discover into which of the four categories (described above) you fall.

Understanding this about yourself will start you on your way to becoming a Great Communicator.

NEXT lesson: Quick Self-Assessment check list

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Stan Mann, M.S.W., C.P.C, Certified Professional Coach author of TRIGGERS, coaches nationwide, specializing in coaching business owners, top executives and commission sales people to improve performance and achieve a fulfilling life.
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